Paris, TN – May 28, 2025 –West Tennessee Healthcare- Henry County Hospital has earned a prestigious

5-star rating for cleanliness from the Centers for Medicare & Medicaid Services (CMS). This rating was

awarded based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)

surveys conducted between April 1, 2023, and March 31, 2024. The CMS survey measures patient

satisfaction with hospital cleanliness and the overall care environment. This recognition places WTHHCH

among the top hospitals in the nation, underscoring its commitment to providing a safe, clean, and

welcoming environment for its patients.

“It is truly humbling to be one of only five hospitals in the state of Tennessee to achieve this recognition

and to do it two years in a row is a remarkable accomplishment for our staff. Our team continues to hold

themselves accountable for maintaining the highest standards of cleanliness for the protection of our

patients and fellow partners,” said Environmental Services Director at WTHHCH, Tommy Hayes.

The CMS HCAHPS survey is a national, standardized survey of hospital patients’ experiences during their

inpatient stay. The most recent data update was on January 8, 2025, and highlights the Paris hospitals’

commitment to ensuring the best possible environment for its patients.

For more information on this recognition and to see the full list of 5-star hospitals, visit

About West Tennessee Healthcare:

West Tennessee Healthcare is a public, not-for-profit healthcare system with locations serving 19

counties in West Tennessee and Southeast Missouri. The mission of West Tennessee Healthcare is to

improve the health and well-being of the communities we serve while providing exceptional and

compassionate care. For more information, visit www.wth.org